Refund & Cancellation Policy

In this Agreement:

1. “Company”, “we”, “us”, “our” means Garg Ventures Private Limited, which operates the Platform under the brand “Stock Bazaar”.
2. “User”, “you”, “your” means any natural or legal person who accesses, registers on, or uses the Platform.
3. “Services” means all features, content, tools, products, services, functionalities and interfaces made available through the Platform from time to time, including market data, charts, technical screeners and scanners, analytics, back-tested and historical performance data, watchlists, portfolio tracking and import tools, research reports, educational content, alerts and notifications, community and user-generated content features, application programming interfaces, and any integrated or linked services provided by regulated intermediaries or other partners, together with any new features the Company may introduce.
4. “Third-Party Data Providers” means third-party data vendors, exchanges, quotation providers, software vendors and external information repositories that supply raw, delayed or processed data feeds to the Platform.
5. “Applicable Law” includes all Indian laws, rules, regulations, circulars and guidelines, including those issued by the Securities and Exchange Board of India (SEBI), the Reserve Bank of India (RBI) and other regulators, to the extent applicable to the Services.
6. “Personal Data” means any information relating to an identified or identifiable natural person processed by us in connection with the Platform.

1. Access to certain advanced analytics, premium screeners, real-time alert modules, or research tools may require payment of subscription fees as specified at the time of purchase.
2. All fees are exclusive of applicable GST and statutory taxes, which shall be charged additionally.

1. All fees and subscription charges paid for Stock Bazaar services are strictly non-refundable and non-transferable.
2. No full or partial refunds, chargebacks, or credits will be issued for unused subscription periods, lack of usage, market movements, missed stock alerts, data feed delays, or user dissatisfaction with technical screener results.

1. You may cancel your recurring subscription at any time via your account dashboard or by writing to support@gargventures.com
2. Upon cancellation, your paid subscription will remain active until the end of the current paid billing cycle, and no further recurring charges will be applied.

Any waiver, exception, or discretionary credit offered by the Company in extraordinary technical circumstances shall be at its sole discretion and shall not constitute a continuing waiver or entitlement.

1. To the extent the Platform or Company charges subscription fees, onboarding fees or other charges for specific Services, such fees shall be payable in accordance with the pricing and billing terms notified to you at the time of purchase or subscription.
2. Unless expressly specified otherwise in the applicable product or plan description:
   1. All fees and subscription charges paid for Stock Bazaar services are strictly non-refundable and non-transferable.
   2. cancellations of subscriptions will take effect at the end of the then-current billing cycle, and access to paid features will continue until such date;
3. Any refunds that may be provided as an exception shall be at the sole discretion of the Company and may be subject to additional terms.
4. Paid plans can be cancelled any time but stay active till the end of the billing period and do not auto-renew unless you provide specific instructions for the same.

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees and affiliates from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of this Agreement; (b) your violation of Applicable Law; or (c) your misuse of the Platform or Services.

1. We maintain a grievance redressal mechanism consistent with expectations for financial and investment platforms to address user complaints and queries in a timely manner.
2. For any concerns relating to the Platform, including privacy, data protection or service issues, you may contact:
   1. Email (Support): support@gargventures.com
   2. Grievance Officer: Ms. Chhavi Sharma, Founder’s Associate, grievance@gargventures.com
3. The Grievance Officer shall acknowledge and endeavour to resolve grievances within the timelines prescribed by Applicable Law, where specified.

1. We may, at any time and with or without notice, suspend, restrict or terminate your access to the Platform or any part of the Services if:
   1. we reasonably suspect breach of this Agreement or Applicable Law;
   2. we are required to do so by law, a court or regulatory authority; or
   3. we discontinue or materially modify the Platform or relevant Services.
2. Upon termination, your right to access and use the Platform shall immediately cease, but provisions which by their nature should survive (including confidentiality, statutory KYC and data retention, bookkeeping, record-keeping, intellectual property, limitation of liability, disclaimers, indemnity and dispute resolution) shall continue in full force and effect.

1. We may update or modify this Agreement from time to time to reflect changes in law, regulatory guidance, business practices or Services, similar to how financial platforms periodically revise their terms and privacy disclosures.
2. Revised terms will be posted on the Platform and, where required by law, notified to you. Your continued use of the Platform after such changes constitutes your acceptance of the revised Agreement.

1. This Agreement shall be governed by and construed in accordance with the laws of India.
2. The courts at Ferozepur, Punjab, India shall have the exclusive jurisdiction over all disputes or claims between the User and the Company under this Agreement.
3. Nothing in this clause shall limit any rights you may have under Applicable Law to approach regulatory or statutory forums.

1. If any provision of this Agreement is held invalid or unenforceable, such provision shall be enforced to the maximum extent permissible and the remaining provisions shall continue in full force.
2. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
3. You may not assign or transfer your rights or obligations under this Agreement without our prior written consent. We may assign or transfer this Agreement in connection with a merger, acquisition, restructuring or transfer of business.
4. This Agreement was last updated on October 05th, 2026, which is the date currently indicated on the Platform’s Terms of Service page and may be updated from time to time.
5. For reference, the Company is incorporated as Garg Ventures Private Limited, CIN U01100PB2021PTC053556, as disclosed on the Platform footer.